HOSTING SERVICES
CherryRoad offers three hosting service solutions. The three solutions are: 1) Shared Hosting, 2) Cloud Hosting, and 3) Bare Metal Hosting. In order to explain each solution’s platform, you must first understand the definition of ‘Resources’ as it is used in the services provided. Resources refers to: Servers, Bandwidth, Memory, Virtual CPUs, Networking, Services and Applications.
High-level definition of each solution:
Shared Hosting
This service is typically used by customers looking for a cost effective way for hosting their organization’s website(s). This platform is multi-tenant, meaning many customers share the same resources, as described above, across one system. Customers manage their own website and use CherryRoad's software, datacenters and servers to host their site
Benefits to the customer with Shared Hosting:
- Sharing resources reduces the cost per customer enabling CherryRoad to pass that savings on to all shared hosting customers.
- Free 24/7 Tech Support
- Free application available through the CherryRoad application library. Customers can manage a blog, handle e-commerce with a shopping cart, organize content, etc.
- Three pricing programs available: GridLite, GridPro and GridMax. The basic differences between the three programs are: amount of disk space, number of mailboxes & mailing lists, number of domains, number of account administrators and the amount of backend database space available.
- All three programs are built on the CherryRoad GridIron Platform. This platform is fully redundant and secure with no single point of failure. It was built to maximize any growth scenarios with a fully expandable, scalable architecture - it can grow as fast as your customer’s business. In addition, our one-click app library allows customers to customize their platform to their specific business needs.
Cloud Hosting
Cloud hosting is a group of bare metal servers and storage that are networked together to create an large redundant infrastructure that allows a customer to run almost any software application.
Cloud Hosting is available to customers as Public Cloud, Private Cloud, and Hybrid Cloud service offerings. The distinction between Public, Private and Hybrid is identified by the network layout.
Public Cloud (Public Network Layout) – A Public Network has numerous people, sharing compute resources. The resources for a Public Network are maintained and managed by CherryRoad. However, the customer is still responsible for maintaining their own content that is running on the public network or Internet. Public cloud applications are typically reachable through and exposed to the Internet.
Private Cloud (Private Network Layout) – A Private Network is owned by just one customer where the servers, resources, and applications are not shared. Essentially, the customer owns and manages an off-premise IT infrastructure using our network, data center facilities, and managment platform. The customer is responsible for managing and maintaining all the infrastructure, software, hardware, resources, system access levels, etc. through a system Control Panel. When a customer opts to use the Private Network option, our services include; physically placing the servers in the rack, connecting the servers to the network, and installing the operating system and configuring our management platform. When completed, the customer takes over ownership.
Hybrid Cloud (Hybrid Network Layout) – A hybrid cloud is a combination of a private cloud combined with the use of public cloud services where one or several touch points exist between the environments. The goal is to combine services and data from a variety of cloud models to create a unified, automated, and well-managed computing environment. Combining public services with private clouds and the data center as a hybrid is the new definition of corporate computing.
Benefits to the customer with Cloud Hosting:
- Customers can select the hosting and billing options that work best for them.
- Customers can scale from one to an infinite number of systems with no CapEx.
- We support a wide range of Operating Systems.
- 24/7/365 person-to-person tech support is available.
- Fully dedicated compute resources are available.
- Meaningful customizable SLAs.
- We offer customizable support solutions from hourly services to fully managed environments.
- SSD (Solid State Drives) deliver the highest performance available.
- 100% Uptime Service Level Agreements (SLAs).
- Geographic diversity on our fully owned and managed data center facilities.
Client Service Needs for Cloud Hosting:
- Customer is looking to move applications or workloads to the cloud.
- Customer is looking for vendor to manage IT infrastructure.
- Customer needs the ability to scale quickly up or down; turn up resources quickly with no capital expenditure.
- Customer is looking for an hourly billing model.
- Customer is looking to enhance security.
- Customer is looking for disaster recovery services.
Bare Metal Hosting
A Bare Metal environment offers physically isolated and dedicated server, storage, and network resources. Customers can also customize their dedicated environment any way they need and without restrictions of resources being taken up by other tenants. Isolating data also enhances security and allows for running of workloads in both a virtualized and non-virtualized environment. The customer has complete control of their server(s), but the bare metal server itself is housed in a CherryRoad data center and can be optionally managed by CherryRoad staff.
Even as the business world moves to the public cloud, the advantages of single-tenant environments remain invaluable for most organizations. Bare metal options are in high demand because they offer advanced security, customization, performance, and SLAs.
Benefits to the customer with Bare Metal Hosting:
- Better overall performance – more processing power. With bare metal servers, customers can customize hardware to their unique needs, such as: RAM, Storage, GPU, Network, Operating System, and Security Levels.
- Hybrid deployment – As part of an enterprise-level infrastructure, Bare Metal is essential for a successful hybridization of a cloud solution. A bare-metal instance can be deployed as part of hybrid cloud infrastructure to protect the most sensitive or intensive data. These environments are the central hub for business analytics, client information, and other types of sensitive information. In addition to this, CherryRoad's infrastructure delivery model provides the capability to shift workloads between multiple connected environments.
- Lower Big Data Costs – If customers are handling bandwidth-heavy or data-intensive workloads, they need a solution that keeps their IT infrastructure costs low while delivering excellent performance. Bare Metal offers the same performance and security that customers are used to with on premise infrastructure without the CapEx and data center costs.
- Completely Dedicated Resources – Dedicated hardware and metal software resources are possibly the most significant advantage. With a dedicated server, customers do not have to share storage, bandwidth, or network connection with other tenants on the same platform. Customers can expect improved security and privacy.
- Cloud Security and Compliance – As a single-tenant environment, Bare Metal hosting addresses data protection and compliance concerns better than shared or virtualized platforms. Bare Metal servers can be configured according to a specific organization's exact needs, with a customizable SLA which is why they are an excellent option for regulated workloads.
- Backup Restore and Recovery– Allows for the recreation of data from scratch on a different system and ensures business continuity in the event of a catastrophic failure such as flood, fires, and other natural disasters.
Other Hosting Services
Content Delivery Network (CDN)
Enables customers to elevate and accelerate their websites by spreading their content across multiple global data centers. CDNs serve a broad segment of today’s Internet content, including web objects (text, graphics, and script); downloadable objects (media files, software, and documents); applications (e-commerce and portals); live or on-demand streaming media; and social networks.
With CherryRoad’s large internet-distributed system of servers located in multiple data centers across the world, our CDN can deliver content to end users at lightning-speed with high-availability and high-performance.
Flex Cloud
Flex Cloud can be described as Private Cloud Hosting with a more flexible billing arrangement. Under Flex Cloud the customer is billed hourly, paying only for the amount of resources actually used. Customers can scale their Flex Cloud VMs (Virtual Machines) up or down in real time to meet the demands of their users. The Flex Cloud operates on a zero oversold, 100% guaranteed and dedicated resource platform.
Customer Service Needs for Flex Cloud
- Customers with unpredictable highly variable traffic. Large ticket events, multimedia streaming, and app downloads are a few examples.
- Customers have the need to control their expenses.
- Customers manage their Flex Cloud and resources from a Cloud control panel. No need to wait on tech support.
- Customers can set usage limits to prevent surprises in billing.
- Customer's Flex Cloud can automatically add system resources allowing their services to grow as needed.
Wholesale Cloud
The wholesale cloud is built for larger enterprise businesses. This solution is great for content providers and SaaS companies with a need to host 100 to 1,000 VMs (Virtual Machines). Included in the solution is an orchestration and monotoring platform.
The CherryRoad Difference
- CherryRoad offers Managed Services to compliment any of our cloud solutions.
- CherryRoad is a person-to-person support team with highly trained technicians, engineers, and database administrators.
- CherryRoad can customize hosting solutions and SLAs according to the customer’s specific needs, even requests outside of our normal offerings.
- Combined over 30 years of experience in providing support.
- Personalized service with the ability to reach a real person 24x7x365.
CherryRoad Credentials
- 20-year mature network.
- CherryRoad owns and manages all our our own infrastructure
- Private coast-to-coast IP backbone.
- Global Content Delivery Network (CDN).
- Latest infrastructure with unmatchable performance.
- Highest standard Service Level Agreements (SLAs): 100% network uptime and 100% server uptime guarantee.
- Top industry certifications: Top industry certifications: SSAE18 SOC2 Type II audited and ISO 27001 certified.
- Around-the-clock monitoring.
Glossary
Bandwidth – Describes the maximum data transfer rate of a network or Internet connection. It measures how much data can be sent over a specific connection in a given amount of time.
Cloud Network – Refers to a computer network that exists within or is part of a cloud computing infrastructure. It is a computer network that provides network interconnectivity between cloud-based or cloud-enabled applications, services, and solutions.
Cloud Networking – A type of infrastructure where network capabilities and resources are available on demand through a third-party service provider that hosts them on a cloud platform. It refers to hosting or using some or all network resources and services—virtual routers, bandwidth, virtual firewalls, or network management software—from the cloud, whether public, private, or hybrid.
Computer Memory – A device that is used to store data or programs (sequences of instructions) on a temporary or permanent basis for use in an electronic digital computer.
Data Center Infrastructure – Refers to the core physical or hardware-based resources and components – including all IT infrastructure devices, equipment and technologies – that comprise a data center.
Servers – A server is a computer, a device, or a program that is dedicated to managing network resources. Servers are often referred to as dedicated because they carry out hardly any other tasks apart from their server tasks. In theory, whenever computers share resources with client machines, they are considered servers.
Virtual Machine (VM) – A software program or operating system that not only exhibits the behavior of a separate computer, but is also capable of performing tasks such as running applications and programs like a separate computer. Putting multiple VMs on a single computer enables several operating systems and applications to run on just one physical server, or “host.” A thin layer of software called a “hypervisor” decouples the virtual machines from the host and dynamically allocates computing resources to each virtual machine as needed.
