SaaS & Software Solutions
VOICE OVER INTERNET PROTOCOL (VoIP)
Voice over Internet Protocol enables people to use the Internet as the transmission medium for telephone calls by sending voice data in packets using IP rather than by traditional circuit transmissions. Today you can make phone calls anytime, anywhere using an Internet-connected computer, a headset, and voice over IP (VoIP). VoIP is the technology that converts your voice into a digital signal, allowing you to make a call directly from a computer, a VoIP phone, or other data-driven devices.
Digital Cloud Assets | Historical Filing Cabinet | VoIP
VoIP at CherryRoad
Our Hosted VoIP (Voice over IP) solution is a cloud-based phone system that provides the enterprise level PBX functionality and features of a traditional phone system in an easy-to-use, web-based interface. The solution requires no onsite hardware to manage and support and the client is not required to have IT or telephony expertise. Packages are available to combine the voice solution with additional communications solutions such as mobility and video conferencing / collaboration, to create a unified communications service.
Service Needs
Our Hosted VoIP solution is a great fit for clients concerned with any of the following aspects of managing their current phone system:
- Expenses associated with equipment hardware, maintenance, and licensing.
- Aging hardware infrastructure and reliability.
- Limited functionality and features.
- Call quality.
- Expandability.
- Limited technical understanding / historical knowledge.
Once implemented, clients are typically reluctant to make significant changes to their phone systems. Providing this service to a client can create a long-term relationship through which future business may be conducted.
Client Benefits
Our Hosted VoIP solution is a great fit for clients concerned with any of the following aspects of managing their current phone system:
- Lower costs to set up and manage than a traditional phone system.
- Dedicated team to guide client throughout the process.
- Simple, easy-to-use yet powerful PBX editor.
- Extensive features such as voicemail to email, virtual fax, three-way calling, ring groups, find-me follow-me, click to call, and more.
- Call analytics and monitoring tools.
- 24x7x365 Support.
- 99.99% uptime.
CherryRoad Qualifications
A client should select CherryRoad to provide their Hosted VoIP service as we have partnered with an industry leading VoIP provider and have solid experience with the solution. We understand our client concerns and the magnitude of impact involved with changing a phone system. In addition to our client implementations, we have implemented and use the solution worldwide in our CherryRoad offices.